Privacy Policy
This Privacy Policy explains how 9Cube handles information used to provide direct restaurant ordering, delivery-serviceability, order status and related technology.
Information we process
- Location coordinates or a selected area used to check whether a restaurant can deliver to you.
- Name, mobile number, delivery address, optional email address and delivery instructions entered when you place an order.
- Order, cart, status, support and technical information required to operate and secure the service.
- Limited browser information used for reliability, fraud prevention and optional same-device order recovery.
How information is used
Information is used to check delivery availability, send your order to the selected restaurant, support order fulfilment and tracking, provide requested notifications, prevent abuse and improve service reliability.
Restaurant access
The restaurant receiving your order receives the information reasonably required to prepare, fulfil, deliver and support that order. The restaurant is responsible for its food, fulfilment, customer service, cancellations and refunds.
Payments
Payments for restaurant orders are made to the restaurant or through the payment method configured by that restaurant. 9Cube does not hold restaurant order payments.
Service providers
We may use providers for hosting, maps/location, communications, security and payment-related workflows where needed to operate the service. Information is shared only to the extent required for those functions.
Retention & device storage
Some convenience information may be stored on your device for order recovery and returning-customer functionality. Operational records may be retained for security, support, transaction and legal requirements. You can clear browser storage through your browser settings.
Your choices
You can deny location permission and enter a delivery location manually. Optional communication choices should not prevent you from placing a restaurant order unless the communication is necessary for fulfilment.
Contact
Privacy questions can be sent to contact@9cube.com.