Account and data deletion requests
Effective 20 October 2026 ยท DineQube Rider, Hotel Staff and Restaurant Partner
For DineQube Rider, Hotel Staff and Restaurant Partner, you can request closure of your app account or deletion of associated personal data without installing the app.
Submit a request
Email contact@dineqube.com with the subject DineQube app account and data request. State the app name, your registered work email, restaurant/hotel name and whether you want account closure, deletion of specific data, or both. Do not send a password, OTP or identity documents in your initial request.
What happens next
We verify the request and your account relationship before taking action. Where your restaurant or hotel manages the account, we coordinate with its administrator to handle work access and business records. Removing the app or signing out does not itself delete an account.
Data affected
Eligible account/profile details, uploaded profile images, saved app preferences and device registrations can be considered for deletion. Order, service, delivery, invoice/payment, audit and security records may need to be retained for your organisation's operations or legal/accounting requirements. Records that must be retained may be separated from your active account or de-identified where appropriate. We explain applicable retention limits when handling your verified request.
You can also request correction or deletion of particular personal data while retaining your account. Read our native app privacy notice and general Privacy Policy.
Contact: contact@dineqube.com