Privacy for DineQube staff apps

Effective 20 October 2026 · DineQube Rider, Hotel Staff and Restaurant Partner

This notice describes the native DineQube Rider, DineQube Hotel Staff and DineQube Restaurant Partner apps. Read it with the DineQube Privacy Policy. These apps serve authorised restaurant and hotel personnel.

Accounts and work information

We process your work email, name, account and business identifiers, role and permissions to authenticate you and show the work your restaurant or hotel assigns. Where provided, profile details include a phone number and a photo. Google sign-in uses basic identity information, including name, email, account identifier and profile photo. We do not request Gmail inbox or contact access.

Orders, guest requests, item details, room/table identifiers, delivery addresses and contact details, status changes, timing, payment collection records and operational history are processed to provide the service. Your organisation controls assignments and access. Staff cannot access unrelated businesses through their work account.

Rider location

With your permission, Rider uses approximate or precise device location. While online, a foreground service can continue receiving location updates with an ongoing notification. Location is sent for accepted, active delivery assignments to support routing and delivery tracking and may be visible to your restaurant and the relevant delivery customer. Going offline, signing out or revoking permission stops the app's location service. Location is not requested by Hotel Staff or Restaurant Partner.

Photos, microphone and printers

Rider and Hotel Staff let you optionally choose and upload a profile photo using the system photo picker. They do not need unrestricted access to your photo library.

Restaurant Partner can optionally use your microphone for Ask Cube dictation. Your device's configured speech-recognition service may process speech remotely. The recognised draft is shown for you to edit; sending it submits the text to DineQube's AI service. Do not include unnecessary personal or sensitive information. Configured AI providers process submitted text and relevant business context to answer. DineQube does not store raw dictation recordings through this app flow. Device text-to-speech may read replies aloud.

Partner uses Bluetooth access to list and connect to your paired thermal printer and send selected KOTs or bills. Those documents may contain order information. You choose the printer and should protect printed customer information.

Notifications and technical information

Hotel Staff and Partner use notification delivery services such as Firebase Cloud Messaging and register a device token for work alerts. Rider checks assignments using its online service. We process session/device identifiers, device labels, IP addresses, timestamps, error and security logs, preferences and work interactions for essential operations, security, diagnostics and access revocation. These apps do not include an advertising SDK or sell personal data to advertisers.

Providers and business access

Information may be processed by hosting, authentication, email, push-notification, mapping, speech and AI providers used to deliver the requested service. Work information is available to the restaurant/hotel that manages it and assigned personnel or delivery customers where necessary for fulfilment. We may disclose information where legally required. The apps use HTTPS for their API connections; device and account security also depend on your organisation and phone settings.

Choices and retention

Photo uploads, microphone use and notification permission are optional. Rider requires location access for its online tracking workflow. You can change device permissions, control available alert preferences and sign out. Work and transaction records are retained for service history, accounting, security, support and applicable legal requirements; retention varies by record type. There is no promise to erase records that your organisation is required to retain.

To request access, correction, account closure or deletion of data, use DineQube account and data requests. Requests are verified before action. Organisation-managed work accounts may require coordination with the restaurant or hotel administrator. These apps are business tools and are not directed at children.

Contact: contact@dineqube.com